Warranty                  
All of our recorders are tested by high level professional performers, through the same protocol as the BOUDREAU line of instruments. If, however, you are not satisfied with your recorder, you are invited to take advantage of our after-sales service.
 
  Purchasers benefit from a two-week trial period during which we offer to provide either an exchange or refund (at purchaser's option), provided mutual arrangements are made before the instrument is returned. (The recorder must be returned in its case and in original condition.) Please take note: two weeks after the shipping date your cheque will be cashed, and then there will be a 5% charge if the instrument is to be refunded (applies to foreign currencies).

 Each of our recorders is sold with a one-year, non-transferable warranty which covers revoicing, tuning and any defects of workmanship. The warranty does not extend to any cracks which might develop due to failure by the player to observe user precautions provided with the instrument.

 Our instruments have highly stabilized blocks, which are treated with non-toxic salts. Swelling and distorsion are reduced by 90% in comparison to non-treated blocks of other makers. The blocks even taste nice!
 
 

 In addition, free maintenance and a free tune-up are offered during the one-year warranty period. 

Download care instructions in PDF format : CARE